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Outsourced Finance Team London

Online support for London businesses. When invoices arrive in several inboxes and only one person knows which bills are due, everyone ends up chasing answers.

01Purchase ledger
02Credit control
03Month-end close

How the service works

When invoices arrive in several inboxes and only one person knows which bills are due, everyone ends up chasing answers. An outsourced finance team gives that work an owner. We agree who records transactions, who approves them and what the business receives each week. For a growing London SME this can cover one bottleneck, such as credit control, or the operating routine of a wider finance department.

A purchase ledger that can support a payment run

Start with the invoice, the supplier and evidence that the goods or services were received. Confirm the due date and who can approve the expense. A supplier statement can then be compared with the ledger to pick up missing invoices, unapplied credits or duplicated charges. The result is a proposed payment list with exceptions clearly marked, so an authorised person in your business can decide what to release.

Credit control without losing the customer relationship

An aged debt report is a starting point. The next step depends on why the invoice is unpaid. A missing purchase order needs an administrative fix. A disputed delivery needs a commercial decision. A customer who has promised a payment date needs a timely follow-up. Keeping these cases separate helps your team chase the right person with the right information and avoids repeated reminders for an issue the customer has already explained.

Dividing responsibilities between teams

Outsourcing works best when everyone understands the boundary. Your operations team might confirm delivery, the finance office might check the invoice, and a director might approve payment. We map those handovers and agree a route for urgent exceptions. If a supplier changes bank details or requests a same-day payment, the request should follow an agreed verification process. An email appearing in the usual thread is insufficient evidence on its own.

Designing an approval matrix

Start with the decisions a manager can genuinely make. A department head may confirm that work was delivered but have no authority to approve a new contract. A director may approve a large purchase but rely on operations to verify quantities. Record the difference, nominate deputies and agree how changes to approval limits will be communicated. Then test the arrangement against an ordinary invoice, a disputed invoice and an urgent request while the usual approver is away. If any of those examples has no clear route, the process needs refinement before handover.

Making credit control proportionate

A customer with a long record of paying on the agreed date needs a different approach from a new customer disputing the scope of a project. Segment the outstanding ledger by reason and relationship as well as age. A short statement can resolve a missing invoice. A project manager may need to supply delivery evidence. A director may need to decide whether work should continue while a balance remains outstanding. The finance team should know when to stop sending reminders and bring the decision back to the business.

What’s included

  • Purchase ledger
  • Credit control
  • Month-end close
Outsourced finance office
By quotation
Scope and fee agreed before work begins.
  • Agreed deliverables
  • Named contact
  • Review together

What you receive

We work with you online. Each stage produces a record you can check, share with your team and use at the next review.

01RECORDS

Annual accounts preparation

Start with a reconciled closing balance for each bank and card account. We review customer and supplier balances, loans, equipment purchases and unresolved entries. Where a figure rests on an estimate, we identify what evidence is available and who needs to confirm it.

Year-end trial balance
02REVIEW

Management accounts

We agree the reporting period, cost categories and measures before building the pack. Actual results sit beside budget and prior periods. A commentary explains the movements that need attention and distinguishes timing differences from underlying changes in performance.

Monthly profit and loss
03DECISIONS

Financial forecasting services

We reconcile opening cash, distinguish committed receipts from pipeline and schedule the payments that matter. For near-term liquidity we can use weekly dates. For annual planning we focus on monthly capacity, margins and working capital. The forecast records the owner and evidence behind each major input.

Rolling cash forecast

How we work together

1

Agree the brief

Identify the decisions and records that matter.

2

Prepare the work

Gather the figures and review the assumptions.

3

Review together

Discuss the findings and agree next steps.

UKBusiness finance

A supplier payment run in practice

Imagine a London consultancy with £36,000 in the bank and £28,000 of supplier invoices approaching their due dates. Paying everything immediately appears possible until you include payroll due the following week. An outsourced finance office would prepare the payment proposal, identify disputed amounts and show which customer receipts are expected before payday. The director can then decide what to approve and whether suppliers need a conversation. If a large receipt slips, the update shows which assumptions have changed rather than simply presenting a new balance. The workflow also records what was approved, who released the payments and how the transactions were matched afterwards. This matters when the usual approver is away or a supplier asks about a particular invoice. A good process leaves enough evidence for another person to give a reliable answer.

The weekly finance view

A short weekly update can bring together cash at bank, expected receipts, bills awaiting approval and overdue customer balances. A London events business, for example, may pay deposits to venues before a corporate customer settles its invoice. Showing both dates lets managers see the funding gap early. A useful update identifies which dates are confirmed, which are assumptions and which actions could materially change the position.

Handing over from an internal administrator

We start by following a recent transaction through the whole process, from an incoming document to the final bank entry. This often reveals informal steps that are absent from written procedures. We document recurring tasks, key contacts, approval limits and deadlines. During handover, exceptions are reviewed together so that customer knowledge and supplier history stay available to the business after the routine work changes hands.

Choosing the right scope

A business with reliable bookkeeping may only need someone to manage payables and receivables. Another may need month-end coordination, payroll inputs and a pack for directors. Tell us which tasks repeatedly run late, how many people approve transactions and what information you need at the end of the week. We can separate essential recurring work from occasional projects and agree how changes in volume will be reviewed.

Reading the supplier ledger before signing off

Look at debit balances, old credits and invoices awaiting approval as well as the amount proposed for payment. A supplier may have issued a credit against a returned order while the original invoice remains on the payment list. A second copy of an invoice may have arrived with a slightly different reference. Both situations can produce plausible totals while overstating what is due. A short exception report makes these cases easier to review and gives the approver a documented basis for changing the proposal.

Agreeing the reporting routine

Define the date, format and audience for each output. Operations may need an approval list twice a week. Directors may need a weekly cash and collections summary. The accountant preparing the monthly pack may need reconciled control accounts and a list of open items. One large spreadsheet sent to everyone is rarely a good substitute for those different views. After the first few cycles, review which reports led to decisions and which went unread. Adjusting the reporting routine is part of making the outsourced service work for the business.

Which suppliers should we pay first?

Illustrative business question
01Purchase ledger
02Credit control
03Month-end close

Common questions

Bookkeeping records and reconciles activity. An outsourced finance department can also manage the work that happens before and after the entry, from routing an invoice for approval to chasing a missing remittance. The scope might include communication with staff, customers and suppliers under rules you agree. For example, an overdue invoice can be correctly recorded in the accounts while nobody has followed up on payment. Credit control assigns ownership to that follow-up and brings unresolved commercial issues back to your team.

A focused handover can make sense where the rest of your process works well. Start by identifying the queue that causes the most disruption. If suppliers regularly chase invoices that are waiting in managers’ inboxes, purchase ledger support may deliver more immediate value than changing the reporting pack. We discuss how the outsourced work will hand information back to your existing bookkeeper and how exceptions will reach someone with authority to resolve them.

Choose measures tied to the original problem. For payables, review the number of invoices awaiting approval and how long they have waited. For credit control, look at overdue amounts alongside the reasons they remain open. A falling debtor balance may reflect lower sales rather than better collection, so interpret the figure in context. A short monthly review can identify recurring issues such as incorrect purchase orders or late approvals that a procedure change could prevent.